FAQ 1. How to order?
Inquiry—quotation—detail /confirm/iation—invoice /confirm/iation—deposit —production—quality inspection—quality confirmation by photo—shipping —client receive painting—after service.
2. Do you provide samples? How much of the sample cost? We are available to provide sample for free, the sample cost at the first time order will be charged while be returned upon the continuous order .
3. How long of the production? Normally for small quantity less than 50 pcs, we are available of finish it within a week. However, since the paintings need time to dry enough to be sent, 10 days will be safe. Bigger quantity more than 50pcs, will depend on the actual order quantity. Normally for the abstracts and impressions, we are availalbe of finish 3,000pcs per month. And for the other complicated subjects will need to see actual.
4. What if I get a painting not satisfied with the quality? Please send us the photo to inform the place not happy with, we will return the money or remake the painting for compensation.
5. Can you frame the paintings? Yes, wooden stretched, exterior frame both are availalbe. The exterior frames we will recommend themsuitablely according to the painting.
6. How long will the shipping company deliver the parcel to us? We are cooperating the International Expresses, 3-5working days usually to arrived to the destinations. Russia and South American areas will need 7-10days. |